New Career Opportunity at ETNA: IT Support Technicians wanted!

A leading provider of financial software solutions and technology services for broker-dealers, hedge funds and

technology firms since 2002 is looking to hire the IT Support Technician to maintain its internal and external clients systems.

This full time on-site New York based position offers excellent growth opportunity for individuals who are driven by productivity, efficiency and creativity.

We are looking for energetic people who are highly motivated and can function well in a dynamic international work environment.

Responsibilities include but are not limited to:

• Perform day-to-day Tier 1 and Tier 2 technical support for both company’s internal and customers’ software systems – electronic trading platforms;
• Manage IT operations for the cloud platform;
• Maintaining, repairing and testing systems to working order;
• Resolve and/or escalate issues in a timely fashion via ticketing system (OTRS);
• Monitor health, resource utilization, and security for the system and help plan and react to the growth of system load;
• Collaborate closely with ETNA R&D team in the most efficient manner;
• Continually seek opportunities to increase customer satisfaction and loyalty;
• Run daily backups and test restoration of data;
• Reports to CIO;
• Full time New York Office position (9 a.m. – 6 p.m. EST).

Skills:

• An ideal candidate for this position should demonstrate the following skills and qualities:
• BS Degree in Computer Science or Technology;
• Min 1 year of IT technical experience with enterprise software
• Experience in systems administration (cloud computing, SQL commands, backup, log file management, performance monitoring);
• Linux and Windows system administration
• Proficiency in the areas of systems and network design

Personal:

• Superior Emotional Intelligence skills
• Excellent verbal and written communication skills
• Customer Focused Approach
• Ability to manage on-going multiple project
• Work in a fast paced office environment
• Type speed 140 WPM

Benefits:

• The compensation package will include the following:
• Fixed Salary
• Cozy office in the heart of Manhattan, close to all transportation hubs
• Medical insurance, including dental and vision
• Initial training and ongoing mentoring
• Continual professional development opportunities
• An environment that fosters an entrepreneurial spirit

About us:

ETNA Software Corp. is one of the world’s leading financial software solutions and technology services providers. Headquartered in New York City ETNA Software provides customizable solutions for online brokerage, execution, routing and crossing, clearing, compliance, risk management, back office automation, portfolio management and algo trading of all asset classes. ETNA’s products received numerous industry awards.

If you retain the desire to apply your technical IT skills and the drive to contribute to a dynamic team environment, please email your resume to [email protected] or call (855) 779 – 7171 x102.

Web: https://www.etnasoft.com